Jora Solutions / IT Support Tool
Support Ticket Cost Calculator
Compare pay-per-ticket support against a fixed retainer at your actual ticket volume, and find the point where one becomes cheaper than the other.
Support spend
Ready
Focus
Cost per ticket
Output
Break-even volume
Runs
In browser
Result
What to do next
Run the calculation to see which support model fits your ticket volume.
Here's what you should do instead
Don't commit to a retainer on a guess. Track real ticket volume for a month, then use the break-even figure to decide whether pay-per-ticket or a fixed retainer actually suits how you use support.