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Custom CRM & integrations

CRM setup and integrations that keep leads, follow-up, and reporting in one place.

We connect website forms, enquiries, booking tools, follow-up reminders, pipeline stages, calendars, and reports so your team can see what is happening without chasing information across different systems.

Leads:  Clear next step
Ops:  Live sync
Lead sourceWebsite forms
Follow-upTasks and reminders
Sales viewPipeline stages
ReportingClearer lead visibility
System clarityConnected lead flowMarketing, sales, and delivery working from the same information.

Why this matters

Most teams do not need more software. They need the right information in the right place.

We build CRM workflows around how leads really move through your business: where they come from, who follows up, what needs to happen next, and which numbers should be visible without rebuilding reports by hand.

Clearer lead tracking

See which enquiries came in, where they came from, who owns them, and what happened next.

Less manual admin

Forms, calendars, lead routing, reminders, and updates move through the process with less copying and chasing.

Reporting you can trust

Marketing, sales, and operations work from the same record instead of separate spreadsheets.

CRM setup

What we improve in a CRM and integration project.

01

Sales pipeline setup

Stages, statuses, ownership, and qualification rules shaped around how your sales process works.

02

Lead capture

Website forms, ads, email, booking links, and manual sources flowing into one consistent system.

03

Follow-up automation

Assignments, reminders, internal notifications, and tasks that reduce repetitive admin.

04

Tool connections

CRM, calendars, email, proposal tools, operations software, and reports connected cleanly.

05

Reporting views

Simple dashboards for enquiries, sources, follow-up, sales stages, and outcomes.

06

Team usability

Fields, names, permissions, and workflows designed so the system is easy to use after launch.

Integration map

We connect the points where leads and information usually get lost.

Inbound

Forms and booking flows

Capture the right information once, route it properly, and start the next action without manual copying.

Sales

Pipeline and follow-up

Keep deal stages, reminders, and ownership visible so good opportunities do not go cold quietly.

Marketing

Lead-source clarity

Pass campaign and source information into the CRM so you know what created each enquiry.

Operations

Delivery handoff

Move won work into fulfilment, onboarding, or project tools without rebuilding the record manually.

How we build it

A practical route from messy follow-up to a connected lead system.

01

Review the workflow

We map how leads arrive, move, stall, get handed off, and get reported today.

02

Design the CRM structure

We define stages, ownership, fields, automations, and the data that actually matters.

03

Connect the tools

We wire forms, calendars, email, reporting, and operational touchpoints into the same system.

04

Reduce friction

We simplify the admin burden so the system is easier to use than the workaround it replaces.

05

Improve after launch

Once the system is live, we improve the workflow around what the team actually needs next.

Need a cleaner lead system?

We will show where your CRM and integrations are making follow-up harder.

Bring the current tools, the handoff problems, and the reporting gaps. We will map the first system changes worth making.